Having issues? Here's how you can resolve common errors and get help:Can't Find your Android
Here are common solutions for why Vysor may not be able to find your Android:Koushik Dutta (Koush) - Google+Black Screen
Here are common solutions to fixing the black screen issues:Koushik Dutta (Koush) - Google+Billing and LicensingKoushik Dutta (Koush) - Google+Still broken? Provide this information in a post in this community:Vysor - Google+
Short description of your issue
Desktop operating system
Graphics driver version and date
Android device model
Android operating system version
If your Android is rootedYOU MUST PROVIDE LOGS
Then use Vysor so it breaks, do not close any windows.
Then grab the Vysor logs as follows:
From the Vysor device list, press the Bug Report button in the bottom bar.
Wait for it to create a bug report.
Copy the bug report link.
Provide the link when creating your post in this forum.