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  1. Having issues? Here's how you can resolve common errors and get help:

    Can't Find your Android
    Here are common solutions for why Vysor may not be able to find your Android:
    Koushik Dutta (Koush) - Google+

    Black Screen
    Here are common solutions to fixing the black screen issues:
    Koushik Dutta (Koush) - Google+

    Billing and Licensing
    Koushik Dutta (Koush) - Google+

    Still broken? Provide this information in a post in this community:
    Vysor - Google+

    Short description of your issue
    Desktop operating system
    Graphics driver version and date
    Android device model
    Android operating system version
    Vysor version
    If your Android is rooted

    Reload Vysor
    Then use Vysor so it breaks, do not close any windows.
    Then grab the Vysor logs as follows:
    From the Vysor device list, press the Bug Report button in the bottom bar.
    Wait for it to create a bug report.
    Copy the bug report link.
    Provide the link when creating your post in this forum.